Guided tour

See inside the club dashboard

A twelve-step walkthrough of how an Australian sporting club runs its whole volunteer program in VolunTeam — from season-long coaching roles to Saturday canteen shifts.

1

Season-long positions

Set up the jobs people do every week — coaches, team managers, scorers, timekeepers — with the hours they're worth.

  • Allocate training, game day, admin and other hours per week
  • Assign a volunteer for a date range across the season
  • Hours accrue automatically every week — nobody has to log them
VolunTeam season positions tab showing weekly hour allocations for club roles
2

Game-day opportunities

Build your canteen, gate, BBQ and bar roster in minutes, then let volunteers claim shifts themselves.

  • Create multiple time slots in one go, grouped by date
  • Name the jobs inside a shift — cashier, BBQ, runner
  • Download a social-ready roster image to post straight to Facebook
VolunTeam opportunities tab listing game-day volunteer shifts grouped by date
3

Teams

Run Under 12s, Under 14s and Seniors side by side. Team jobs only show to that team; club-wide shifts still go to everyone.

  • Team roles like Goal Umpire or Timekeeper count exactly like any other hours
  • Team managers get their own team-only dashboard — no extra admin seat needed
  • Auto-assign a whole season's team roster, spread evenly, with a preview before you save
VolunTeam teams tab showing Under 12s and Under 14s teams with managers and auto-assign roster
4

One volunteer record

Every volunteer, their club role, teams, contact details and history in one searchable list.

  • Bulk import your existing member list
  • Click any name to see their full volunteer history
  • Add people to teams straight from the members list, one at a time or in bulk
VolunTeam volunteers tab showing the club's volunteer list and contact tools
5

Messaging

Email or SMS everyone — or just the people on a specific day, role or shift — from one place.

  • Customise templates for signups, reminders, swaps and cancellations
  • Choose up to three automatic reminder times before each shift
  • Target by audience, date or roster slot so messages reach the right people
VolunTeam Messaging tab with editable templates and shift reminder timing
6

Surveys

Ask volunteers what you need to know with multiple-choice surveys and see results in real time.

  • Build up to eight questions with up to six options each
  • Send to all members, a specific day or individual roster slots
  • Track opens and responses and send reminders to non-responders
VolunTeam Surveys tab showing a draft multiple-choice survey
7

Sign in and out on the day

Print a sheet or tick people off on your phone, and hours are logged for everyone who turned up.

  • Mark attended or no-show for each person on the roster
  • Add walk-up helpers who weren't rostered
  • Hours flow straight through to the leaderboard
VolunTeam attendance tab showing volunteers being marked in and out for a shift
8

Hours and leaderboards

Know exactly who is carrying the club — and prove it at your AGM or in grant applications.

  • Filter by date range and export to CSV
  • Season capacity, hours to fill and unfilled hours at the top of the dashboard
  • Combines season position hours, team roles and game-day shifts
VolunTeam leaderboard showing volunteer hours ranked for the season
9

Volunteer of the Month

Recognition on autopilot. Each month VolunTeam picks a standout volunteer from logged hours.

  • Auto-pick or choose your own winner
  • Winner gets an email announcing the news
  • Every winner lands on your public Hall of Fame page
VolunTeam volunteer of the month tab with the current month's winner
10

Rewards that say thank you

Set hour milestones and VolunTeam does the thanking — a canteen voucher, a club cap or a sponsor offer, issued automatically.

  • Milestones like 10, 25 or 50 hours, for the season or lifetime
  • Issue a shared code, a unique code per person or a sponsor voucher image
  • Volunteers track their progress and print their voucher from My rewards
VolunTeam rewards tab showing hour milestones and recently issued volunteer rewards
11

Season overview and certificates

End the season with something to show for it — a branded stats infographic and a personalised thank-you certificate for every volunteer.

  • Season or custom date range, with your club logo, top volunteers and monthly winners
  • Download as a social post or widescreen image for your presentation night
  • Landscape thank-you certificates with each person's hours, shifts and season positions — download or email them out
VolunTeam season overview dialog with season stats downloads and thank-you certificates
12

Your public sign-up page

Share one clean link (or a QR code poster) and volunteers sign up in under a minute — no app, no account needed.

  • Clean address like volunteam.com.au/your-club
  • Printable A4 flyer and social post with your club logo
  • Volunteers see every club they help at in one dashboard
The public VolunTeam sign-up page for a demo football club

Ready to set your club up?

Start with a 14-day free trial — no card needed — then $59/month or $500/year for everything.